Question 1

How do you decide between selective, push back, drive-in, and pallet flow racking?

Accepted Answer

It comes down to SKU count, pallet volume per SKU, and how fast product turns. Selective racking gives you full pallet access when you carry many SKUs, while push back and drive-in trade some selectivity for much higher density on fewer SKUs. Pallet flow works well for high-throughput FIFO picking. We model two or three options for your building so you can compare pallet positions and aisle counts side by side before deciding.

Question 2

What does your free warehouse design consultation include?

Accepted Answer

We take your building dimensions, clear height, column spacing, pallet sizes, and forklift type, then produce a CAD layout with a pallet position count at no cost. You see where rows land, how wide the aisles run, and how many positions each configuration yields. Most customers use it to compare a dense layout against a more selective one before committing budget.

Question 3

How can we add pallet positions without expanding the building?

Accepted Answer

Most warehouses have unused vertical space and aisles wider than the lift truck actually needs. Raising beam elevations to match real load heights, tightening aisles for the equipment you run, and converting slow-moving SKUs to deeper storage often adds 20 to 40 percent more positions. We start with your current layout and show what the same footprint can hold.

Question 4

Can you design racking around an existing layout and equipment?

Accepted Answer

Yes. We work around fixed obstructions, dock positions, sprinkler layout, and the reach and turning radius of the lift trucks you already own. If you are running standard counterbalance trucks, we will not hand you a layout that only works with a turret truck. Equipment constraints go into the design from the start.

Question 5

How do you determine load capacity for a rack system?

Accepted Answer

Capacity is set by frame gauge, beam size, beam spacing, and the load per pallet, so we ask for actual pallet weights rather than estimates. Each configuration is engineered for the heaviest expected load with the beam elevations you plan to run. Systems are delivered with capacity tags so your team knows exactly what each level holds.

Question 6

What does the timeline look like from layout approval to a finished installation?

Accepted Answer

Standard components ship from our Indianapolis warehouse in about 48 hours, and most installations run one to four weeks from an approved layout depending on square footage and system type. Longer lead items like structural drive-in or flow rails add time, and we flag those up front. You get a schedule with delivery and install dates before the order is placed.

Question 7

Can racking be installed without shutting down our operation?

Accepted Answer

Almost always. We phase installations section by section and schedule around your receiving and shipping windows, including nights and weekends when that is easier on your team. For teardown and reconfiguration work, we sequence rows so you keep enough active pallet positions to keep running.

Question 8

Do you handle relocations and reconfigurations of existing racking?

Accepted Answer

Yes. We tear down, transport, and reinstall existing systems, and we regularly reset beam elevations or reconfigure rows when product profiles change. If we can identify the frame series and connector style, we can usually extend what you already own rather than replacing it.

Question 9

How do you protect racking in high-traffic areas?

Accepted Answer

Damage almost always happens at the same few spots: aisle entries, dock-side rows, and end frames near turning zones. We spec column protectors, end-of-row guards, and row spacers where traffic patterns warrant it instead of blanketing the whole system. It is a small line item that prevents frame replacements later.

Question 10

What kind of support do you provide after installation?

Accepted Answer

You get one local contact for replacement beams, added rows, and future layout changes. Because our warehouse is here in Indianapolis, most replacement components are on site in days rather than weeks. Customers across Central Indiana call us for a damaged frame on a Friday afternoon and we make it work.

Question 11

Do you work with growing operations that are not ready for a full build-out?

Accepted Answer

Frequently. We design the full layout, then phase the purchase so you install the rows you need now and add the rest as volume grows. Planning the whole footprint up front keeps aisle widths and beam elevations consistent so phase two drops in cleanly.

Question 12

Why do Central Indiana companies work with a local supplier instead of ordering online?

Accepted Answer

Buildings in the I-465 loop, Park 100, and the I-70 corridor vary widely in clear height, column spacing, and dock configuration, and a catalog order does not account for any of that. We know the local building stock, we stock components here, and our own crews do the installs. When something needs attention, you are calling a team in Indianapolis, not a national call center.

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